Meet Kay Cole
I am Kay Cole, your Business Etiquette Coach, and Customer Experience Consultant. I help high-performing entrepreneurs and CEOs establish an irresistible company and brand culture to double their income and impact by providing a superior customer service experience that encourages brand loyalty and supports customer retention.
Kay Cole (Keisha Robinson) is the leading Business Etiquette and Customer Experience Consultant in Atlanta, GA. With over a decade of entrepreneurial experience in her arsenal and having worked with over 150 companies in various capacities, Kay Cole prides herself in being the go-to resource for enterprising brands. As an author of multiple titles, a non-profit organizer, and a passionate speaker and advocate for women, Kay Cole is one who dominates her market from the block to the boardroom.
Her latest creation, the cultivating and interactive The Bossprint Academy is now open, a learning center for all things business-related.
Join the Bossprint Facebook Group, a place to network and get vetted business connections for business owners, aspiring entrepreneurs, and consumers.
Increase your business knowledge and experience
Maximize your business performance
Improve your problem-solving skills
Deepen your business relationships
Build your confidence
Sharpen your leadership skills
Widen your network of business contacts
Enhance the customer service experience
Learn how to build and develop the right team
Help prioritize risk
Focus on blind spots
"Being a part of Kay Cole's mentorship program has been nothing short of transformative. Her guidance and support have helped me overcome imposter syndrome, clarify my business purpose, and step confidently into my role as a leader. The mentorship has not only elevated my business skills but also my mindset."
This phenomenal Sistah Kay Cole is a tax expert, author, and business coach in Atlanta. She knows her stuff. After finishing a wonderful presentation the crowd was inspired to hear more and began asking her an abundance of questions.
She responded to every question with grace, elegance, relevant information and facts. No BS! No Fluff!. She elevated our level of knowledge and we left fully satisfied.
Thank you so much for all you have done!! For six years I have been going about my nonprofit the wrong way!! I had everything mess up from other people knowledge! But, I'm glad I found you in WOD! You have change my business life completely around!! You help me to set everything correctly! You have some much information and understanding! You was there every step of the way! I'm proud to say with your guidance I have received my 501C3 Status!! Thank you Again!! I hope to work with you more!
When you choose Kay Cole, you're selecting a seasoned expert with a track record of success.
Kay brings a wealth of experience and a proven history of helping businesses achieve tangible results. From optimizing operational flows to boosting customer retention, her strategies have consistently translated into increased revenue and enhanced brand reputation.
Kay Cole doesn't believe in one-size-fits-all solutions.
With a commitment to understanding your unique challenges, Kay crafts tailored solutions that address your specific pain points. Whether it's refining business etiquette, mastering customer experiences, or developing leadership skills, Kay's approach ensures lasting and impactful results.
Kay Cole is more than a consultant; she's a partner in your journey to excellence.
Her holistic approach encompasses not just operational efficiency but also leadership development, personal empowerment, and strategic thinking. With Kay, you're not just improving one aspect of your business; you're elevating your entire approach.
After coaching and consulting over 150 organizations, I noticed that many companies struggle to grow and scale to their fullest potential because they lack the proper infrastructure to acquire and retain their ideal customers and clients. Since you are here, I believe you are ahead of the game because you know and understand what’s needed so you can build a thriving company culture, but you know there are nuances you need to discover to make it all come together.
That’s where my team and I come in.
Our process is simple.
First, we perform an audit of your current operational structure to assess where the most significant area of improvement lies.
Next, we help you map out what a successful customer or client journey looks like in your business to encourage repeat business.
Then, we review and update your current team or desired team roles to support a seamless customer experience.
Last, we put our plan to work and create an enthusiastic team that helps you gain customer and client loyalty.
Through my signature combination of competitor analysis, research, and discovery, we’re going to use our knowledge, experience, and expertise to give you a distinct identity that tells your story so you can stand out in your industry. Together we’ll get your brand and business clear, consistent, and calibrated for growth and create connections with your customers.
I’ll work with you to refine your processes
and increase your impact!
Be it in group coaching or one-on-one consulting, no matter where you are in your business journey, we can help and support you in the following areas:
Ignite Your Business Potential and Embrace Success!
Are you ready to take charge of your business, unleash your inner boss, and achieve extraordinary results? Look no further than our top-selling Unleashing Your Inner Boss Mentorship.
Let's dive into the key features and benefits awaiting you:
Clarity for Your Business Purpose
Unmasking Imposter Syndrome and Building Confidence
Develop Leadership Skills
Improve Problem-Solving Skills
Recognize Yourself as the Brand
The Boss Mindset
By enrolling in the Unleashing Your Inner Boss Mentorship, you are investing in your personal and professional growth like never before. Say goodbye to mediocrity and hello to a thriving business that reflects your true potential.
Unlock Your Leadership Potential and Propel Your Business to New Heights!
Are you ready to step into your role as a confident and effective leader? Look no further than our top-selling Functioning As A Boss Coaching program.
Designed for ambitious entrepreneurs like you, this transformative coaching experience will empower you with the essential tools and strategies to excel in your business.
Let's explore the key features and benefits awaiting you:
Operational Flow Development:
Customer Experience Strategies and Development
Building Brand Loyalty
Business Network Expansion
Tap into a network of like-minded professionals, mentors, and potential partners that can propel your business forward.
By enrolling in the Functioning As A Boss Coaching program, you are investing in your growth as a leader and setting your business on a trajectory toward long-term success.
Don't miss out on this opportunity. Join our coaching program today and witness the transformative impact it will have on your business.
Transform Your Business and Achieve Lasting Success!
Are you ready to elevate your business to new heights and break free from the daily grind?
Designed specifically for ambitious entrepreneurs like you, this transformative consulting experience will empower you with the essential tools and strategies to work strategically on your business.
Let's delve into the key features and benefits awaiting you:
2 Six-Minute Monthly Sessions
Building the Right Team
Streamlining and Maximizing Business Performance
Client Retention Strategies
Business Tax Quarterly Review/Audits
Access to the Melanin Boss Community
Access to The Bossprint Academy Self-Paced Courses
2 Post Check-ins after 60-90 Day Program Completion
Ready to work strategically on your business, unlock its true potential, and achieve lasting success? Don't miss out on this opportunity. .
Where business excellence meets actionable insights. Designed for aspiring leaders and entrepreneurs, our courses provide a unique blend of expertise, practical strategies, and personalized guidance. Unlock your full potential and elevate your business acumen with Kay Cole's unparalleled expertise.
Mastering Business Etiquette
Customer Experience Mastery
Strategic Business Operations
Unleashing Your Inner Boss
Unmasking Imposter Syndrome
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Crowned For Purpose
Crowned for Purpose Corporation addresses education, prevention, coordinates and provides aid and relief to at risk youth and women survivors of sexual abuse/assault, bullying, mental health challenges and low self esteem in the Metro Atlanta area, Southeast MS and their surrounding counties.
Blended Conversations Radio Show
Kay Cole and her special guests tackle the tough topics that other shows ignore, like how to blend values and maintain your identity in a blended family. You'll also get insights on how to navigate the challenges of running a business and balancing your personal and public lives
A List Tax Solutions
At A List Tax Solutions, we believe that taxes should never be a source of anxiety. Our seasoned experts, with over 25 years of tax preparation experience, are here to guide you through every step of the tax journey. From individuals to businesses, we've got you covered, ensuring that your tax return process is smooth, efficient, and stress-free.
Individual Tax Preparation
Business Tax Preparation
The Bossprint Academy
The Bossprint Academy is a multifaceted exclusive learning experience that focuses on business education and training services that develops customized in-company leadership and executive development programs. We offer executive coaching services, and provide public and in-company keynote presentations to business leaders.
Taxlutions is here to propel your tax career to extraordinary heights. More than just tax software and training, Taxlutions is a comprehensive solution designed to ignite your passion, amplify your expertise, and unlock your full potential in the ever-evolving world of taxes.
Book Kay Cole for your upcoming event.
Kay Cole is a heartfelt transformation speaker, seeking to spread her message of empowerment to all ages to help embrace, build, and live your truths. Kay Cole speaks with a powerful authority and an uplifting/encouraging truth.
If there is only one thing you need to know about her, it is this she believe greatness is within all of us. She believe everyone should stand in their truth and own their voice unapologetically. She's dediciated to helping passionate people and businesses make an impact in the world.
Inspiring, igniting, and transforming the lives of others is her passion and she's here to help.
Office: 1635 Old HWY 41 NW STE 112-130
Kennesaw, GA 30152